VoIP - City’s VoIP procurement “flawed and open to challenge”: Matthews - Ottawa Business Journal
Saturday, May 30th, 2009
Days before councillors were scheduled to vote on resuming a controversial procurement process for millions of dollars in telephone equipment, Mitel officials announced they believe the undertaking was faulty from the start and leaves the city open
The Value Of VoIP - Forbes
Nikhila Rao’s company needed a better phone system. This was last fall, when the recession was already in full swing. But Rao knew she had to act sooner rather than later. “Customer responsiveness is the key to our success,” says. “Even though we’re

