VoIP - Amcat Wins Innovation Award
Oklahoma City, Oklahoma, Manchester, UK September 14th, 2006 - Amcat, a global provider of customer care & interaction solutions has won a TMC Labs Innovation Award for its product Contact Center Suite described as a comprehensive call center solution that offers IVR, ACD, CTI, workforce management, predictive dialing, voice recording, multichannel contact (e-mail, fax, SMS, Web) and IP contact

